Did you ever figure out to get Enterprise Google Play working behind a proxy? I'm having the same issue. I think the problem might be that devices are not connecting to google via fqdn etc.
It seems that it doesn't like to work when using a. PAC file automatic , I had to setup the proxy manually , i. Do you need any apps from Managed Google Play store to be deployed to your devices?
Forgot password? Don't have an account? Sign up now! Managed apps not downloading with Android Enterprise. Home Categories Managed apps not downloading with Android Enterpr David P. Show More. Raymond Chan. Raymond Chan posted this 29 January What are the brands and models of the problematic devices? What about the version and build numbers of your MobiControl Server? Matt Dermody. Matt Dermody posted this 29 January Raymond Chan posted this 30 January Hi Matt, Have you tried app-catalog rule on your devices and got the same problem as David with Matt Dermody posted this 30 January Kaan Gayretli.
Kaan Gayretli posted this 30 January Raymond, Your first question may have been for Kaan but I'll answer as well just in case.
Hi David, The questions were actually all for you. What are the version and build numbers of your MobiControl server? Brett Corlett. Brett Corlett posted this 30 January My first answer I hope this helps. Raymond Chan posted this 31 January Could anyone having problems - getting Managed Google Play App downloading or - Managed Google Play account pending prompt endlessly share the version and build numbers of their MobiControl server?
Our MobiControl server version is Brett Corlett posted this 31 January I just deployed 10 out of the box devices and one has the "Google account Completing configuration for your Work Profile" The Play Store apps still installed, but this message is still under pending actions after a couple hours.
I rebooted and it is still there. Chad posted this 19 June Hello, I am having a similar problem and found this thread so I hope someone can help. Any ideas? Matt Dermody posted this 19 June Hi Matt, Thanks for the answers. Maybe I was not clear but when I try to re-enroll. I do the following: unenroll from Mobi delete from Mobi factory reset device go through initial wizard and use hash tag to re enroll I get work profile and not managed work device.
But not sure how to tell play store to use proxy, I did add proxy to wifi but I don't think play store is using proxy Hope this sheds some light on why I am trying app catalogue.
Matt Dermody posted this 20 June Raymond Chan posted this 20 June Hi Chad, If your can enrol your out-of-the-box Panasonic FZ-N1 devices to DO mode but fail to re-enrol it after factory reset, the problem is likely related to the device firmware or to the way used to factory reset the device.
Chad posted this 20 June Thanks Matt and Raymond, I will work on getting Internet access to devices, I think the way things are going, this is a must. Thank you all. Yeah, so I will do all the recommendations.
I will try the wipe and talk to Panasonic. Cheers though! Have a browse here if anyone's having the same issue! BS12 First Poster. Hi Hope you recitfy the problem. Shenrik First Poster. Post Reply. If you have downloaded apps before without any problems and this is the first time you encounter an issue with your Android device when downloading apps from Google Play , then restarting the device can be helpful.
With the help of a restart, you should fix this issue without getting into deep troubleshooting on your device. However, there is a chance that restarting the device may be a temporary fix. If you begin to encounter the problem too often and the restart begins to get annoying, you must try the other troubleshooting steps. When you try to download an app from the Play Store, the Google servers will try to check for the time on your device.
If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store.
If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works. The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play. To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off. Now look for the Mobile data icon and switch it on.
Once you have switched the internet access, restart your device and then go to Google Play to resume the app download. Check if the problem you were facing has been fixed. Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store. To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager.
Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled. Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again.
Wiping the cache for Google Play can solve a few problems related to the Play Store. Cache files store information that helps your device load the application quickly. These files are recreated once you reaccess the application. The Data files of an application store data that includes all information saved on the app like high scores, usernames, and passwords.
When the data files are deleted, you must make sure that you write down any important information before deleting the files. Go back to the app store and check if the apps begin to download now. If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data.
You will notice a warning that will tell you that all data will be deleted. Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device. Learn everything about that procedure in our article about the pros and cons of factory reset, here.
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What version of Android are you running? Check to see the version of the app you are trying to install. I used APKPure to install a previous version of an app that when it comes to any versions after the one that works, it crashes. Get to know your phone! Notify of.
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