Also, if you want to stay up to date with latest releases, check with our website as often as possible. It is highly recommended to always use the most recent driver version available. Greetings and thank you for your message. On this site we are able to provide assistance for customers in North America. Regards, Vincent If my post answers your question, please mark it as "Accept as Solution". I hope it helps. Regards, -Erin If my post answers your question, please click the button below "Accept as Solution".
Please help. Hi can my tv support android apps Can you post the exact model number of your TV so we can check the information for you?
Best regards, -Erin If my post answers your question, please click the button below "Accept as Solution". The TV model you have provided appears to be a non-US model. Can i install google play on my sony bravia xe ??? How about on x90e? Can you install google play? Hi Alexandervq09, Welcome to Sony Community! Thank you for your inquiry. Disney plus is on there and I have subscribed.
I can see all the movies, etc, available to play, but when I try to actually play them my screen goes black. Suggestions other than to use my phone app all the time???? Carrie says:. February 1, at pm. Midge says:. November 21, at am. I have google play store. TGodfrey says:. November 18, at pm. So I have a Sony TV. And I can access the Google Play Store.
And if I search for it on the Home Screen, I can find the app logo. Sam P. November 17, at pm. Lisa Walker says:. I did a chat session with tech support.
Their answer: We are aware of this issue and our team is already working on this and I am positive that the resolution will be rolled out soon. Same TV Are we expected to keep checking the website? This is ridiculous. I have worked with Amazon technicians. They say this has to be a SONY issue. I have tweeted Sony in NYC and they don't respond.
Hi Guchaokang, Thanks for getting back to us! Regards, -Erin. Hi Atthebeachin03, Welcome to the Sony Community! Hi ct, Have you tried updating the software version of your TV? Hi JJohnnyxsi, We apologize for the inconvenience. Hi Johnnyxsi, Welcome to Sony Community! Regards, -Jay Sony Social Support.
Any help would be appreciated! Hi Tvav, Welcome to Sony Community! Hello Inspectorbenji, Welcome to the Sony Community! I recently experienced similiar problems with update from November, version to January, Regards, Pace. Hi Camping in rishikesh, Welcome to Sony Community! Saturday, April 13, PM Yes I did find the above upgrade few hours after my post and the download did work. Sadly the upgrade did not improve Sony guide and others let down.
Anyway thank you for bothering to help. Regards, Fra Re. Antiquated software needs only upgrading and does not require Sony to fix the TV. The upgrade is free to download. Instructions provided for the download are also provided free and must be carefully followed. The download does fix some problems but not that horrible Guide. In general I am satisfied with my Sony TV. I have multiple Sony products that perform well but often Sony software is a let down.
Whishing you a successful upgrade Fra Re. Welcome to the Sony Community! Please keep us posted Regards, Romeo. I have a Bravia. Countless technicians have tried to help but to no avail. Welcome to Sony Community! Regards, Jay Sony Social Support. Hi User , Welcome to Sony Community! Regards, Vincent. Regards, Aldrin. Hi User , It's unfortunate to hear that. For further troubleshooting, try the following: 1. When removing USB flash drives or an external hard drive, make sure the access light of the device isn't blinking.
Plug the power cord back into the wall. The software update will start automatically then wait for the update to complete. The drive has sufficient space for the update file. The update file is saved in the root directory of the drive. If the software update fails even when the above conditions are met: Delete all other files in the USB flash drive and try the update again. If the update still fails, format the drive to FAT32 and try again. Regards, Jessiea. Log In to Answer.
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